Learn about the different plans offered by Neon
Neon offers the following plans: Free Tier, Pro, and Custom. The Pro plan is usage-based, ensuring you never over-provision and only pay for what you use. Custom plans are volume-based, offering potential discounts. The table below provides an overview of plans offered by Neon. For more information about a particular plan, refer to the individual plan pages:
For information about how Neon bills for paid plans, please refer to our Billing metrics page.
|Free Tier||Pro (usage-based)||Custom - Enterprise or Platform Partnership (volume-based)|
|Best for||Prototyping and personal projects||Small to medium teams, setups with 1 to 3 active databases||Medium to large teams, Database fleets, Resale|
|Active time per month||100 hours per month, affecting only non-primary branch computes. Your primary branch compute always remains available.||Unlimited||Unlimited|
|Compute size||1 shared vCPU with 1 GB RAM||Up to 7 vCPUs, each with 4 GB RAM||Custom|
|Storage||3 GB per branch||Unlimited*||Unlimited|
|Configurable auto-suspend compute||-||✓||✓|
|Payment||Free||Credit Card, Pay As You Go with monthly invoicing||Prepaid, Custom Contract, Volume Discounts|
|Support||Community, support tickets||Community, support tickets, video chat||Community, support tickets, video chat, resale customer support|
- The Pro plan has default limits of 20 projects, 200 GB of storage, and 20 simultaneously active computes to protect against unintended usage. To increase these limits, reach out to email@example.com. The simultaneously active compute limit does not affect the primary branch compute, which always remains available.
- The Free Tier has an Active time limit of 100 hours per month, but that limit only affects non-primary branch compute usage. Active time on all computes is counted toward the limit, but when the limit is exceeded, only non-primary branch computes are subject to suspension. Your primary branch compute always remains available regardless of the limit, ensuring that access to data on your primary branch is never interrupted. You can monitor Active time on the Usage widget on the Neon Dashboard. The Active time limit resets at the beginning of each month.
Support channels for the Free Tier, Pro, and Custom plans are outlined on our Support page.