Use Neon as your dev environment for AWS RDS: accelerate your workflow while reducing costs

List of Neon’s Sub-processors

Last updated: 3 June 2024

To support the delivery of our Services, Neon Inc. may engage and use data processors with access to certain Customer Data. This page provides important information about the identity, location, and role of each Sub-processor.

This Sub-Processor page is incorporated into the DPA and Terms of Service or MSA entered into between Customer and Neon (whichever shall be applicable).

Updates to this page 

Due to the nature of our global business and our ongoing efforts to delight our customers, our business needs and services providers may change from time to time. For example, we may deprecate a service provider to consolidate and minimize our use of service providers. Similarly, we may add a service provider if we believe that doing so will enhance our ability to deliver our Services.

You may subscribe to notifications by email if we add or replace any Sub-Processors by clicking here:

Subscribe to updates

We will only use the information you provide on this form to process your request for notices about our sub-processor list under our DPA and otherwise to provide you the Neon Services you subscribe to. For more information on how Neon protects your information, check out our Privacy Policy

Neon may use the following Sub-processors to deliver the Services to you:

Vendor NameLocationPurpose
ZendeskUnited StatesCustomer service software
Productboard Inc.United StatesProduct Analytics
Stripe United StatesCredit Card Processing
DocuSignUnited StatesDocument Management
GrafanaUnited StatesInfrastructure service provider
GSuiteUnited StatesInternal and External Communications Document Management System
Google AnalyticsUnited StatesAnalytics
TypeformUnited StatesFeedback forms
Digital OceanUnited StatesInfrastructure service provider
Amazon Web ServicesUnited StatesInfrastructure service provider
HubspotUnited States and EUCustomer relationship management & marketing
NotionUnited StatesInternal Communications
OrbUnited StatesBilling
SegmentUnited StatesCustomer Data Platform
SentryUnited StatesInfrastructure service provider
SlackUnited StatesInternal Messenger
SnowflakeUnited StatesData Analytics
ZapierUnited StatesIntegration for Feedback
Grain United States Video recording
Render Services, Inc. United States Hosting