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The latest product updates from Neon

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SOC 2 Type 2 Compliance

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At Neon, we are committed to safeguarding customer data and maintaining a high level of security. As part of this ongoing commitment, we are pleased to announce that we have successfully achieved SOC 2 Type 2 compliance. To learn more about this important security milestone and what lies ahead for Neon, please see the SOC 2 Type 2 Compliance blog post from the Neon security team.

PostgreSQL documentation now available on Neon

The Neon docs site now includes a mirror of the official PostgreSQL documentation to help you quickly find the information you need. You can use the Postgres Docs and Neon Docs links in the sidebar to navigate between the two documentation sets. Additionally, an integrated search index allows you to search across both documentation sets. We plan to add more features to this mirror, such as interactive SQL examples, in future releases.

We updated our Privacy Policy

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At Neon, we are committed to safeguarding your privacy and ensuring your personal information is handled with the utmost care and security. As part of our ongoing efforts to protect your data and maintain transparency, we are pleased to inform you that we have updated our Privacy Policy.

Privacy Policy

Our updated Privacy Policy reflects our dedication to your privacy and aligns with the latest data protection regulations. These changes have been made to provide you with clearer information about how we collect, use, and protect your personal data, as well as your rights and choices regarding your information.

Here are some key highlights of the changes:

  • Transparency: We have enhanced the clarity of our Privacy Policy to make it easier for you to understand how your data is processed.
  • Data Usage: We have outlined in more detail how we use your data to provide you with a better and more personalized experience.
  • Your Rights: You have the right to access, correct, or delete your personal data. Our Privacy Policy now includes information on how to exercise these rights.
  • Data Security: We continue to invest in the security of your data. Our updated policy includes information on the measures we take to protect your information.

Review the full updated Privacy Policy here.

To further assist you in understanding how we use and protect your personal data, we have put together this Privacy Guide.

Our full list of Sub-Processors is available, and you can stay up to date by signing up for notifications to our subprocessor list.

We want to assure you that your data privacy remains our top priority, and we will continue to implement measures to protect your personal information.

If you have any questions or concerns about our Privacy Policy, Subprocessors, or how your data is handled, please do not hesitate to contact our dedicated Privacy Team at privacy@neon.tech.

The Privacy Policy goes into effect on October 6th, 2023. By continuing to use Neon and access our website, you agree to these changes.

We appreciate your continued trust in Neon and thank you for being a valued customer. Your satisfaction is our priority, and we will continue to work diligently to provide you with the best possible experience.

Neon status page migration

We are excited to announce that we have migrated the Neon status page to a new and improved provider while retaining the same https://neonstatus.com/ domain for easy access.

What you need to know:

  1. Migration date: The migration occurred on September 25, 2023 at 08:00 UTC, as previously announced on the status page.

  2. Action required:

    • Email subscribers: No action needed.
    • Slack subscribers: To continue receiving real-time status updates, resubscribe to our status page on Slack. Please use the following command: /feed subscribe https://neonstatus.com/slack.rss
  3. Same domain: Our status page remains accessible at the same domain: https://neonstatus.com/. Only the underlying provider has changed.

  4. No data loss: All historical incident data and communications have been preserved.

  5. Questions or concerns: If you have any questions or encounter issues resulting from the migration, please reach out to us on the Neon community forum. Neon Pro Plan users can open a support ticket.

Thank you for your continued trust in our services. We look forward to providing you with an even better status page experience.

Documentation updates

Documentation updates

  • Added a guide for using Grafbase Edge Resolvers with Neon. The guide describes how to create a GraphQL API using Grafbase and use Edge Resolvers with the Neon serverless driver to access your Neon database at the edge.
  • Added a guide for using WunderGraph with Neon. WunderGraph is an open-source Backend for Frontend (BFF) framework designed to optimize developer workflows through API composition. The guide describes how you can use WunderGraph with Neon to accelerate application development.
  • Added Segment to the list of applications and clients that support connecting to Neon. See Tested applications and IDEs.
  • Added a topic describing how to connect to Neon securely. See Connect to Neon securely.

Documentation updates

  • Added documentation for Neon's newly released Autoscaling feature. To learn how Neon automatically and transparently scales compute on demand, see Autoscaling. Pro users can enable Autoscaling when creating a Neon project or afterward by editing a compute endpoint. For instructions, see:

  • Added documentation for Neon's pg_tiktoken extension. This extension enables fast and efficient tokenization of data in your POstgres database using OpenAI's tiktoken library. To learn how to install the extension, utilize its features for tokenization and token management, and integrate the extension with ChatGPT models, see The pg_tiktoken extension.

  • Added documentation for pg_vector extension. This extension enables vector similarity search and storing embeddings in Postgres. It is particularly useful for applications involving natural language processing, such as those built on top of OpenAI's GPT models. For information about vector similarity and embeddings, how to enable the pgvector extension in Neon, and how to create, store, and query vectors, see The pgvector extension.

  • Reorganized our Prisma documentation into two parts to make it easier for you to get started with Prisma and Neon.

  • Added documentation describing primary and non-primary branches. Each Neon project has a primary branch called main, by default. The advantage of the primary branch is that its compute endpoint remains accessible if you exceed your project's limits, ensuring uninterrupted access to data that resides on the primary branch. Any branch not designated as the primary branch is considered a non-primary branch. To learn more, see:

  • Added definitions for Neon operations to the glossary. An operation is an action performed by the Neon Control Plane on a Neon object or resource. Operations are typically initiated by user actions, such as creating a branch or deleting a database. Other operations are initiated by the Neon Control Plane, such as suspending a compute endpoint after a period of inactivity or checking its availability. You can monitor operations to keep an eye on the overall health of your Neon project or to check the status of specific operations. When working with the Neon API, you can poll the status of operations to ensure that an API request is completed before issuing the next API request. For more information, refer to our Operations documentation.

Documentation updates

Added a guide for connecting Neon to PolyScale. The PolyScale service makes data-driven apps faster by simplifying global data distribution and caching. You can connect Neon to PolyScale in minutes, providing your database-backed applications with speedy access to your Neon data from anywhere in the world. For more information, see Connect Neon to PolyScale.

Documentation updates

  • Added a Billing page describing Neon paid plans, pricing, and related topics.

  • Added instructions for using the Neon Serverless driver on Vercel Edge Functions and Cloudflare Workers. The driver is a drop-in replacement for node-postgres that allows you to query data from environments that support WebSockets but not TCP sockets.

  • Added an SDK reference page, which provides links to community-created SDKs for interacting with the Neon API. Community-created SDKs include:

    Thanks to Dmitry Kisler and Ganesh Prasannah for the contributions.

  • Updated the Neon Docs landing page. The new landing page provides a visual interface for navigating the Neon documentation site.

  • Added an RSS feed for the Neon Changelog.

  • Redirected old Neon API reference links to the new Neon API reference.

  • Updated various Neon API reference style elements to align styles with the Neon Docs site.

  • Updated the query example in the Neon Console onboarding banner and in the Query with Neon's SQL Editor topic in the documentation. The CREATE TABLE statement did not include a primary key, which prevented the data from being edited when accessed from pgAdmin.

Documentation updates

  • Added Neon API Operation endpoint examples and a topic describing how to poll operation status. When working with the Neon API programmatically, it may be necessary to poll operations to ensure that currently running API requests are finished before proceeding with the next request.

  • Introduced a new Neon API documentation user interface. The new UI is more user-friendly, easier to navigate, and offers a more intuitive design, making it easier for developers to find what they need and get started with our APIs quickly. The UI can be viewed in light or dark mode and includes a Try it feature that allows you execute API requests from your browser.

    Neon API documentation

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