Manage Neon on Azure

This topic describes how to manage your Neon resource on Azure. It covers how to create additional Neon projects, how to transfer Neon projects to an Azure-created Neon organization, how to delete a Neon resource, and troubleshooting.

Creating additional Neon projects

All Neon plans, including the Free plan, support multiple Neon projects. You can add Neon projects to an existing Neon resource from the Projects page in Azure or from the Neon Console.

In Azure, navigate to the Projects page and select Create Project.

See Create a project for how to create a project from the Neon Console.

Transfer existing Neon projects to an Azure-created Neon organization

You can transfer existing Neon projects to an Azure-created organization, but note these restrictions:

• The Neon project you are transferring must belong to a personal Neon account, not an organization.
• The Neon project you are transferring must be in an Azure region. Azure-created Neon organizations do not support projects created in AWS regions.
• The billing plan of the Azure-managed organization must match or exceed the billing plan of the personal Neon account you are transferring projects from. For example, attempting to transfer projects from a Neon paid plan personal account to a Free plan Azure-managed organization will result in an error.

For detailed transfer steps, see Transfer projects to an organization.

If the restrictions above prevent you from transferring your project, consider these options:

• Open a support ticket for assistance with transferring your Neon project (supported only for projects that reside in Azure regions). If you're on the Neon Free Plan and can't open a support ticket, you can email Neon support at support@neon.tech.
• Create a new Neon project in an Azure-managed organization and migrate your database using one of these options:
  • Neon Import Data Assistant
  • pg_dump and pg_restore

Deleting a Neon Resource in Azure

If you no longer need your Neon resource, you can delete it to stop all associated billing through the Azure Marketplace.

Follow these steps to delete the resource:

1. In the Azure portal, select the Neon resource you want to delete.
2. On the Overview page, select Delete.
3. Confirm the deletion by entering the resource's name.
4. Choose the reason for deleting the resource.
5. Select Delete to finalize.

Once the resource is deleted, billing will stop immediately, and the Neon Organization and all Neon projects and data associated with that resource will be removed.

Troubleshooting

If you encounter issues, check the documentation in Azure's troubleshooting guide for Neon: Troubleshoot Neon Serverless Postgres. If you still need help, contact Neon Support.