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Neon has completed its HIPAA compliance audit, adding to our security achievements: SOC 2 Type 2, ISO 27001, ISO 27701, GDPR, and CCPA. If your company needs a HIPAA-compliant database, Neon can now securely store Protected Health Information (PHI).

What is HIPAA Compliance?

The Health Insurance Portability and Accountability Act (HIPAA) sets national security and privacy standards for handling PHI. Compliance requires strict encryption, access controls, continuous monitoring, and incident response to keep sensitive health data secure.

By meeting these standards, healthcare organizations, SaaS platforms, and other regulated businesses can now store and process PHI confidently on Neon.

How Neon Protects PHI

Security is built into every layer of Neon’s platform to protect PHI at every stage. Our HIPAA safeguards include:

  • Encryption & Access Controls: PHI is encrypted in transit and at rest using strong cryptographic standards. Role-based access control (RBAC) ensures only authorized users can access it, with full audit logging to track access.
  • Incident Response & Breach Notification: Our incident response process aligns with HIPAA’s Breach Notification rules, with designated security personnel reviewing and managing potential PHI incidents. If a breach occurs, we notify affected customers within five business days of discovery, providing full details and remediation steps.
  • Audit Logs & Monitoring: Continuous security monitoring detects unauthorized access attempts, and detailed audit logs provide full visibility into PHI-related activity.
  • Shorter Inactivity Timeout: Console sessions automatically time out faster, reducing the risk of unauthorized access from unattended or stale sessions.
  • Employee Training & Security Awareness: All employees handling PHI receive mandatory HIPAA training, reinforcing security best practices and compliance requirements.
  • Third-Party Security: Any subcontractors handling PHI must meet HIPAA standards, and we sign Business Associate Agreements (BAAs) with relevant vendors to ensure compliance.
  • Customer Responsibilities: HIPAA compliance is a shared responsibility. While we provide the necessary safeguards, customers must ensure their configurations and data handling practices align with HIPAA requirements. PHI must only be stored in data rows and not in logs, schema descriptions, or metadata.

HIPAA compliance isn’t the finish line for us. We’re always improving our security to stay ahead of threats.

What’s Next?

Achieving HIPAA compliance is a significant milestone in our ongoing commitment to data security. We continue to uphold our existing certifications, including SOC 2 Type 2, ISO 27001, and ISO 27701, and align with GDPR and CCPA requirements.

Next up: PCI-DSS compliance in Q2. This will strengthen our security even further and help us scale for enterprise customers.

All HIPAA customers must sign a Business Associate Agreement (BAA) with Neon. For guidance on setting up a HIPAA-compliant environment in Neon, reach out to our team at hipaa@neon.tech.